In Your Backyard: On-Site Services

As part of our commitment to efficiency and shared partnership, Pratt maintains local offices in our customers' hometowns. A HQ office creates face-to-face support and nimble management of our large-scale programs. The local office becomes the centralized communications center between Pratt and the customer and our employees gain the intimate brand knowledge needed to create successful programs.

Some of the benefits that our on-site services offer are:

• On-site rapid prototyping
• Layout centers, test centers and test sites to outfit
• Daily support services at HQ
• Creative talent on site

Ready. Set. Takeoffs: Store Planning & Brand Compliance

Pratt's Retail Implementation Team knows that if you're running a marathon, you need the right pair of running shoes in mile 1 or you'll never make it to mile 26. With this mentality, Pratt uses its standardized on-boarding methods to create the foundation for a successful store decor program.

Some suppliers base their entire program on the initial blueprints, which leads to overruns and general rollout disarray. Pratt knows that blueprints must be turned into boot prints. Our retail planning teams walk, measure, and survey each store, noting discrepancies in the blueprints and correctly allocating unit quantities for each specific location.

Pratt's support team overhauls your store planning and execution and sees every piece through to installation. Our goal is to reduce your overhead costs and remove the headache of a site-specific install.

Features of our Retail Implementation Team process include:

• Fully validated store-specific blueprints
• Site planning, including site surveys, CAD layouts and plannograms
• Standards manuals
• On-site offices for logistics and project management

High-Powered Efficiency: Fulfillment & Consultation

The constantly changing nature of retail sales is a barrier to some production firms. Not here. At Pratt, we employ lean processes that allow for a flexible fulfillment schedule that ends up saving our clients time and money.

We keep no more than three months of inventory on hand at all times. This provides low risk for our customers and minimal obsolescence of product. We use technology to our benefit in the replenishment services, but we always work hand in hand with our clients to build a custom solution.

Our centrally located facilities in Indianapolis provide the best geography for fulfillment. We become a center of gravity for our clients and can efficiently fulfill and ship kits to any part of the country equally as fast.

The hallmarks of Pratt's fulfillment practices include:

• Store specific logistics and solutions
• Low inventory on hand
• Speed to market under strict lead times
• Central location
• Efficient, user-friendly replenishment services with online catalogue

Consolidation is more than just last piece packed/first piece unpacked. At Pratt, we strive to make large décor rollout programs seamless, efficient and cost effective. All store elements arrive from one location in a highly organized way that allows a quick turn on sit for implementation.

Features include:

• Real-time cross-docking (right into the kit and never on the shelf)
• Tightly manage customer owned third party inventory for store kit
• All warehousing on site
• Real time inventory count for all Pratt or third party inventory

Simplified and Seamless: Store-Specific Installs

Every detail in our warehouse process is designed to provide a seamless transition from manufacture to pack out to installation. With lean manufacturing methods firmly in place and a team of project managers tracking every move, each unit is catalogued and warehoused to reduce time and energy when it comes time to ship.

When it comes time to install the store, Pratt stands out with a precisely assembled store rollout package and delivers a smooth install.

Features of our install process include:

• Precise brand standard compliance
• Prototype installation
• Minimal store disruption
• Short install timeframes
• Post-Survey installation results
• Real-time store status during install

Looking Ahead: Program Improvements & Guarantees

Make it and hang it is not our philosophy. And no, we don't stop just because the presses do. We build customer partnerships with one goal: increased efficiency with each new project. Every partnership we create is an evolution, one that eliminates time, reduces waste, and saves clients money.

Through continuous audits, we identify wastes and re-engineer both product and process. Whether it's utilizing a more sustainable product that reduces landfill waste, a process that reduces our carbon footprint, or an innovative material that is more durable, we are never satisfied. We accept full responsibility from blueprint to install, and each finish line is a chance to better train for the starting blocks.

We hold client-Pratt meetings after each round of projects, where we collaborate on tactical, tangible ways to better our program. We get into the details and question everything. And we come out with a better process.